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Support Center

Here you will find important information on how to generate your activation code for your Sonic Defense products, you can download the products and receive technical product support.

SpectraForce licensing

One of SpectraForce's strengths is that it can be used completely offline. Please note that only purchasing and downloading the SpectraForce installer, as well as submitting the MACHINE CODE requires a computer with internet access. This can be ANY computer and does not have to be the one(s) on which SpectraForce is ultimately used. Computers that are to use SpectraForce do not need to be online for licensing, product activation or product usage.

SpectraForce licensing includes 3 types of codes:

License Code: code you receive via email after purchase, confirming that you have purchased a SpectraForce license

Machine Code: code (computer-dependent) that is automatically generated by the computer with which SpectraForce is used

Activation Code: code that unlocks the use of SpectraForce and is generated from: LICENSE CODE + MACHINE CODE

Please follow these 4 steps to successfully license your SpectraForce product:

In the first step, please purchase SpectraForce either via www.sonicdefense.net or through a retail partner. If you purchased SpectraForce directly through www.sonicdefense.net, you will receive your License Code, your Invoice and your SpectraForce download link directly to the email address you provided during the purchase process.

If you purchased SpectraForce through a retail partner, you will receive your License Code and Invoice directly from the retail partner. The SpectraForce installer can be downloaded directly from this Support page.

Note: If you purchased multiple licenses at once, you will receive the number of codes corresponding to the number of licenses purchased.

Product Activation

Here you can generate Activation Code(s) for your SpectraForce products. Please have your License Code(s) and Machine Code(s) ready. 

Product Download

Here you can download SpectraForce products. 

SpectraForce System Requirements

Windows 10 or Windows 11 Version 21H2 (or higher) OR

  • macOS Monterey / macOS Ventura / macOS Sonoma / macOS Sequoia

  • 16.0 GB minimum RAM (64.0 GB or higher recommended)

  • 50.0 GB free storage space minimum (higher recommended)

  • User interface: English, German, French, Spanish, Japanese, Chinese

  • Documentation: English

General Support Request Form

Please use the General Support Request Form if you do not have a support plan. Please describe the problem and the steps required to reproduce it. This will allow us to process your request more quickly. Please note that providing the invoice number is mandatory for processing your request.

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